FAQ

Attic storage is a purpose-built roof space storage system designed to safely store household items. Most homes across Melbourne and Victoria are suitable, subject to roof structure, access, and available space. Suitability is confirmed on the day of installation.

Attic storage can be installed in most homes, depending on roof design, ceiling structure, and available clearance. Each roof space is assessed on arrival.

In most cases, council approval is not required for attic ladders or attic storage. Approval may be required if skylights or roof windows are added. We can advise based on your local council requirements.

Unfortunately no. Under the National Construction Code and Victorian building regulations, attic storage is classified as a non-habitable space and may only be used for storage.

Yes. Our attic storage systems are installed to suitable structural members, not plaster ceilings, ensuring safe load transfer in accordance with Australian Standards.

Our attic storage systems are typically rated to support up to 75 kg per square metre, in addition to the user’s weight.

Yes. All attic ladder and attic storage installations comply with relevant Australian Standards and the National Construction Code (NCC).

Yes. Attic storage can often be installed in double-storey homes and garages across Melbourne and Victoria, subject to structural assessment and access requirements.

Yes. Our attic ladders are insulated and draught sealed to help minimise heat loss and maintain energy efficiency.

We offer both basic and dust-proof attic storage systems to suit different roof spaces and storage needs.

Yes. Storage layouts can often be customised to maximise usable roof space while working around roof features and services.

Yes. Our standard attic storage packages include a rechargeable LED light to improve visibility and safe access. There is also the option to have a GPO and hardwired LED lighting installed by a licensed electrician, if required.

Attic storage is suitable for items such as clothing, luggage, sporting equipment, seasonal items, and boxed household belongings that can be safely passed through the attic ladder opening.

No. We operate on a same-day inspect and install model. Roof space suitability is assessed on arrival.

Our installer inspects your roof space on arrival. If suitable, installation proceeds on the same day.

If installation cannot proceed due to roof space conditions, no work will be carried out and the visit will be treated as a free onsite assessment.

Where installation proceeds, most attic ladder and attic storage installations are completed within one day.

Yes. Someone must be present at the start of the appointment to provide access and approve works following the roof space inspection.

All work is carried out carefully, with neat and professional finishes where required.

Yes. We leave your home clean and tidy once installation is complete.

Insulation is carefully managed and reinstated where required.

No. All pricing is confirmed with you prior to commencement of works.

We provide a 2-year manufacturer’s warranty on attic ladders and a 12-month workmanship warranty on all installations.

Yes. All installations are completed by qualified installers and covered by our workmanship warranty.

If you experience any issues, please contact our team and we will assist promptly.

Attics Australia operates on a same-day inspect and install model, meaning there is no need for a prior onsite inspection in most cases.

On the day of your booking, our installer will inspect your roof space and, where suitable, complete the installation on the same day. If installation cannot proceed due to roof space conditions, the visit is treated as a free onsite assessment, with no obligation.